Manetor's Privacy Policy
Last Updated: March 2026
At Manetor, protecting your privacy and safeguarding your business data is one of our highest priorities. This Privacy Policy explains how Manetor ("we", "our", or "us") collects, uses, stores, and protects information when you access or use our website and services available at https://manetor.com.
Manetor is a CRM automation and business messaging platform designed to help businesses manage customer conversations, automate marketing workflows, and streamline communication through modern messaging technologies.
By accessing or using the Manetor website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
To operate our customer communication platform and provide automation services effectively, we collect certain types of information from users.
Personal Information
When you create an account, request a demo, or interact with our services, we may collect personal information such as your name, email address, phone number, company name, and account login details.
This information helps us create and manage your account and provide access to the Manetor CRM automation platform.
Business and Customer Data
Because Manetor functions as a business messaging and CRM automation system, users may upload or process customer data such as contact details, messaging conversations, campaign data, and engagement analytics.
This information is processed only for the purpose of delivering automation features and improving communication workflows.
Technical and Usage Information
When you use our platform or website, certain technical data may be automatically collected. This may include your IP address, browser type, device information, operating system, and usage behavior across our platform.
This data helps us improve service performance, detect security threats, and optimize user experience.
Cookies and Tracking Technologies
Manetor uses cookies and similar technologies to enhance website functionality and improve user experience. Cookies help us remember user preferences, analyze website traffic, and maintain secure sessions.
You may disable cookies through your browser settings, although doing so may limit certain platform features.
How We Use Your Information
The information we collect is used to operate and improve our CRM automation platform and messaging services.
We may use collected data to create and manage user accounts, process subscriptions and payments, provide technical support, analyze platform usage, improve product features, maintain security, and communicate important updates regarding the service.
Sharing of Information
Manetor does not sell, rent, or trade personal information to third parties.
However, we may share information with trusted service providers that assist us in operating the platform. These may include cloud hosting providers, payment processors, analytics services, infrastructure partners, and messaging API providers.
These providers are required to follow strict confidentiality and data protection standards.
Third-Party Integrations
Our platform may integrate with external services such as messaging APIs, analytics tools, payment gateways, or CRM systems.
These services may process data according to their own privacy policies. Manetor does not control or assume responsibility for the privacy practices of third-party services.
Mobile Application Permissions
If Manetor provides a mobile application, the app may request certain permissions depending on platform features.
These permissions may include access to contacts for messaging functionality, camera access for uploading media, storage access for saving files or attachments, and notifications for alerts and updates.
Data Security
Manetor implements industry-standard security measures to protect user data from unauthorized access, misuse, alteration, or disclosure.
Security practices may include encrypted data transmission using HTTPS, secure server infrastructure, restricted access control, and continuous monitoring for potential security threats.
Data Retention
We retain personal and business data only for as long as necessary to provide our services, maintain account functionality, comply with legal obligations, and resolve disputes.
Users may request deletion of their personal data by contacting our support team.
User Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data.
These rights may include requesting access to the data we hold about you, requesting corrections to inaccurate information, requesting deletion of your personal data, or restricting certain types of data processing.
Compliance with Data Protection Laws
Manetor is committed to complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR) where applicable and the Digital Personal Data Protection Act (DPDP Act) in India.
International Data Transfers
Because Manetor operates as a global digital platform, your information may be stored or processed on servers located in different countries.
Children's Privacy
Manetor services are intended for businesses and professionals and are not designed for individuals under the age of 18.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or service improvements.
Contact Information
Manetor Support Team
Website: https://manetor.com
Email: support@manetor.com