Manetor's Refund and Cancellations Policy

Last Updated: March 2026

At Manetor, we strive to deliver a reliable and high-quality CRM automation and business messaging platform for businesses of all sizes. This Refund and Cancellation Policy explains how subscription cancellations, refunds, and billing adjustments are handled when using the Manetor platform and services available at https://manetor.com.

By purchasing or subscribing to any Manetor service or plan, you agree to the terms described in this policy.

Subscription Plans

Manetor offers subscription-based services that provide access to automation tools, customer communication features, messaging integrations, and CRM workflow management.

Subscriptions may be offered on a monthly, quarterly, or yearly basis depending on the selected plan. The pricing, features, and billing cycle for each plan are clearly presented during the purchase process.

All subscription payments must be completed in advance before access to premium services is activated.

Cancellation Policy

Users may cancel their Manetor subscription at any time. Cancellation requests can be made through the account dashboard or by contacting our support team.

Once a cancellation request is submitted, the subscription will remain active until the end of the current billing cycle. After the billing period ends, the account will no longer be billed for the next cycle.

Cancellation of a subscription prevents future billing but does not automatically qualify the user for a refund of payments already processed.

Refund Policy

Due to the digital nature of the Manetor platform and the immediate access provided to automation tools, messaging systems, and software features, refunds are generally not provided once a subscription has been activated.

However, refunds may be considered under specific circumstances, such as:

If a refund request is approved, the refund will be processed through the original payment method used during the transaction.

Trial or Promotional Offers

From time to time, Manetor may offer free trials, promotional access, or limited-time discounts for certain plans or services.

If a trial period is offered, users may cancel their subscription before the trial ends to avoid being charged for the next billing cycle.

Once a trial period converts into a paid subscription, the standard refund and cancellation terms described in this policy will apply.

Non-Refundable Situations

Refunds may not be provided in situations including, but not limited to, the following:

Users are encouraged to review plan details carefully before purchasing a subscription.

Billing Disputes

If you believe that you have been incorrectly charged or encounter a billing issue, please contact our support team immediately. Our team will investigate the matter and provide assistance as quickly as possible.

We recommend contacting Manetor support before initiating disputes with payment providers so we have the opportunity to resolve the issue promptly.

Service Modifications

Manetor reserves the right to modify pricing, subscription plans, or service features at any time. Any changes will be communicated to users in advance when applicable.

Existing subscribers will continue to receive services according to their current plan until the next billing cycle or renewal period.

Contact Information

If you have any questions regarding cancellations, refunds, or billing, please contact us:

Manetor Support Team

Website: https://manetor.com

Email: support@manetor.com